Always a great experience, fast service. Thank you
About as painless as car buying can get. I've been buying cars for over 50 years and have become a skeptic in that if anything can go wrong it will. I've seen flood-cars, curbstoners, car-switching (really) and much financial tomfoolery. One new car arrived with the wrong wheels, one dealer insisted on keeping my rebate and another swore he didn't know anything about the steel beams welded to the frame rails. But, no such shenanigans from Columbia Honda. We had driven a '16 CR-V and were underwhelmed. However the redesigned '17 EX with standard push-button start, heated cloth seats and a full suite of safety gizmos won us over. Our test drive was pleasant, beneficial and helped us confirm that we preferred a CR-V over competing makes. Follow-up phone negotiations were straight forward and the deal agreed upon was the one delivered. Staff had to locate the model and color desired and did so without a hitch. No deposit or credit card silliness needed. Delivery went smoothly with a nice inside tutorial (while it rained outside) by our salesman. The finance manager offered a pricey extended warranty which we declined but he was not pushy and we enjoyed the banter. Whenever a trade is involved the deal can get murky, however our experience had no hiccups. It was a cash transaction so we cannot comment on financing options, however our favorable trade value and correct TrueCar discount were never in jeopardy. We had done much homework on both model selection and costs so the negotiations were fairly speedy. Nice people and a pleasant environment. They say it's the Smart Choice and we agree.
I had an amazing experience. Everyone was so helpful and did anything they could to make my life easier. They explained everything very well and in detail and didn’t load patience with all my questions. So happy with my purchase.
Great place! Very dedicated to service and helping customers.
Columbia Honda was so easy to work with in purchasing or new Pilot. We have 2 children, one being less than 3 months old, and our salesman, Doug, made it very easy by talking thru phone and email. Once a car and terms were agreed upon, they even brought the car to us! Buying a car can be very stressful, but Columbia Honda made it easy and enjoyable!
Trent was amazingly fast with his responses to my questions and car finds. I had a broad list of vehicles and car types i started with and he helped me navigate through the minefield. Ultimately, we found a car that fit our needs and he was equally great to work with during the price negotiation. He was a great partner in the purchase process!
Really enjoyed having Trent help me with my recent purchase. Very helpful and willing to accommodate my needs. Also, very responsive and informative! Would definitely recommend working with Columbia Honda and Trent Custard.
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