We purchased an Accord January 27th and while we were on vacation in March a crack ran out from under the moulding. The car stayed home in the garage, I found it Saturday night when we returned so first thing Monday I took it to Columbia and met with TJ Mitchell. He took pictures and my information and said he had to get with Honda but it would take a week to see if they would cover it. Well after ten days and three attempts he got it approved, ordered the glass and called me when it came in. I know most Dealers would have given up the first rejection but TJ was persistent and made sure we were taken care of. Very pleased with the service.
Good people, excellent business.
Columbia Honda service department did an amazing job. They are courteous and truly care about about making sure the customer is happy and that job is done correctly. The service manager TJ, is probably the friendliest manager that I have met. He cares about the customer. I have no problems with taking my car to Columbia Honda service from now on
Dealt with Doug Walker. Straight shooter, honest, very non-sales type. I was an out of state buyer, who came in and drove off with the car I wanted, quickly and efficiently. Columbia Honda was impeccable in their delivery of my vehicle, presentation, and buyer experience. Two thumbs up!
My periodic maintenance is a breeze at Columbia Honda! The Service Staff is caring and thourough. They listen to what I say and check everything out, fixing what needs to be fixed. I've never had a problem with any of my Hondas by getting maintenance service on a regular basis. Thanks everyone for your great service.
Columbia Honda got me in quickly and had my service done quickly. When one of the lug nuts didn’t look quite right, they had me stop by and replaced it within minutes. Nice job!
We just purchased a 2018 Honda CR-V from Columbia Honda thru Jermaine Adams & had the best experience of a a car purchase in our 48 yrs of married life!! Thank you Jermaine & Columbia Honda!! Your the best!! We will be back & sending all our friends your way too!
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